Returns & Terms.
Lord Willy's is proud of its products. We believe in the quality of our goods and will not be happy until you are.
We operate a “no quibble' exchange or refund guarantee. If you are not happy with your purchase just return it, in its original and unworn condition within 7 (seven) days of receipt and we will either send out replacement goods or refund you the purchase price.
Parcels that are returned to us remain the customer's responsibility and a refund will not be given until they are received by us. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage. If the item was faulty when you receive it, please notify us within 7 (seven) days of receipt.
What to do when returning by post:
- Before returning any goods to Lord Willy's, please complete the return slip overleaf, cut it off and include it with the items being sent back:
- State the item that you are returning.
- State the reason you are returning the item.
- Indicate if you would rather exchange the goods or receive a refund. Please note that all refunds will be made to the credit card originally used.
- State the preferred delivery address for your exchange.
- To make a return or exchange, we need to receive the goods back to our office in their original condition – so, please ensure all goods are packaged securely and we recommend that you use a recorded or signed for delivery service.
- Please mark the box 'returned goods'.
- We are not able to accept any returns on any products that have been worn and are not in their 'original' condition.
- We can only accept refunds or exchanges within 7 (seven) days of delivery.
- The cost of returning goods to Lord Willy's is the responsibility of the customer.
- If you have any questions about how to return goods to us, please email us at email@example.com or call us on (1) 212 680 8888.
- Call back – if you would like us to call you back, please provide us with a telephone number and we will call you back within 1 working day.
955 Doig Hollow Road. Bovina Center. NY 13740.
Terms and Conditions:
Use of our Website.
References to "we", "us" and/or "our" throughout www.lordwillys.com ("the website") are to Lord Willy's LLC.
The use of the website and the purchase of any goods ("Goods" and/or "Products") from the Website is governed by these terms and conditions ("Conditions"). We reserve the right to modify these terms and conditions without notice to you.
There is no charge imposed by Lord Willy's for accessing the Website but you must pay the cost of the communications link you use to visit the website.
Access to the Website may be suspended, restricted or terminated at any time without notice.
Privacy and Security Policy.
This policy applies when you visit or surf our website without purchasing any product, when you use our site for purchasing products or when you register with Lord Willy's.
We consider all the information you share with us private and confidential. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services. We may pass your details to other organizations who we believe have products or services which we think may be of interest to you.
When you visit, register or order products on www.lordwillys.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website.
The information you provide to us may be accessed by or given to third parties some of whom act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
We also contract with service providers to maintain and manage our customer information and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.
Lord Willy's LLC reserves the right to disclose the information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Lord Willy's LLC and others.
You can review, change or delete certain personal information at any time. To change your personal information please contact us by email at firstname.lastname@example.org or write to us at Lord Willy's. 223 Mott Street. New York. NY 10012. USA.
Please note that when you purchase from us we will continue to confirm your order by email. In addition we may also need to contact you by phone or post with other details regarding your order.
We take the security of your personal details seriously at Lord Willy's and have used industry standard precautions to safeguard your personal and payment details.
Goods supplied from the Website are supplied by Lord Willy's LLC.
Lord Willy's LLC is a New York State registered Limited Liability Company. Further details are available on request.
Your submission of an order represents an offer to purchase Goods and/or Products indicated by you and it is not binding on us until we have notified you that an order is accepted. All advertisements and communications are made by us until your order is accepted by us are invitations to treat only and are not confirmed offers. This means that if Goods or Products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, Lord Willy's shall not be obliged to sell you those goods. Intellectual Property right and right to use.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorized by us.
You acknowledge and agree that the material and content contained on this Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Limitation of Liability.
Whilst we will use all reasonable endeavors to verify the accuracy of any information we place on the Lord Willy's Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Lord Willy's Website, or any transaction that may be conducted on or through the Lord Willy's Website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Lord Willy's website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Lord Willy's website.
The fullest extent permissible under applicable law, we disclaim any and all warranties of any kind whether express or implied, in relation to the Goods or Products.
This does not affect you statutory rights as a consumer.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Lord Willy's website and any information provided to or taken from the Lord Willy's website by you. We will not be liable, in contract, tort (including without limitation, negligence), pre-contract or other representations (other then fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for:
- economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
- any loss of goodwill or reputation; or/li>
- any loss which was not brought to the attention of Lord Willy's LLC at the time the contract was made or any loss that would be an unforeseeable consequence of a breach of the contract by Lord Willy's; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred, was suffered or incurred by one of us arising out of or in connection with the provision of an matter under these Conditions.
Notice in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that or our servants, agents or employees.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
No waiver by use shall be construed as a waiver of any preceding or succeeding breach of any provision.
Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
These conditions (as amended and altered from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral between You and Lord Willy's in relation to such matters. You confirm that You have read these Conditions and You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement) that rule Your relationship with us.